Our client is looking for a Piano Technician to work within the operations team to support the department.
Job Summary
As a Piano Technician, you are a skilled professional and will play a crucial role in ensuring the quality and functionality of pianos under our client’s care. You will work closely with a team to manage the day-to-day movements of pianos, providing essential technical expertise and professionalism throughout the process.
This position does not require driving responsibilities.
Key Competencies
- Attention to Detail: Meticulous in assessing the condition of pianos, diagnosing issues accurately, and performing precise adjustments and repairs.
- Communication Skills: Excellent verbal and written communication skills, with the ability to interact professionally with clients and team members.
- Organizational Skills: Ability to manage time effectively, prioritize tasks, and maintain accurate records and documentation.
- Professionalism: Demonstrates a high level of professionalism, integrity, and respect for clients, colleagues and pianos.
- Physical Requirements: This is a physically demanding role and piano technicians should be capable of lifting and moving heavy objects, including pianos, with proper technique and safety precautions.
- Flexibility: Willingness to work flexible hours, including evenings and weekends, to accommodate client schedules and business needs.
Key Responsibilities
- Day-to-Day Movements: Assist in the transportation and handling of pianos within our facilities and during on-site visits with clients. Collaborate with team members to coordinate logistics efficiently.
- Paperwork and Documentation: Complete necessary paperwork, including condition reports, service records, and other documentation accurately and promptly. Maintain organized records of services provided.
- Client Interaction: Communicate professionally and effectively with clients regarding service appointments, recommendations, and any concerns or questions they may have.
- Professionalism: Handle pianos with care and professionalism at all times, ensuring their safety and integrity during transportation, maintenance, and storage.
- Team Collaboration: Work closely with other technicians and staff members to prioritize tasks, share knowledge, and support each other in achieving department goals.
- Health & Safety and Environment: You will always before undertaking any job consider the safety of the freight and any persons within the vicinity of the job space. Ensure a member of the team is vigilant at all times during the operation of any machinery being used.
Other Information (relevant to understanding the job)
General
Act as a role model and deliver on all principles and standards required at the company
- Ensure compliance and adhere to all Company policies and procedures including Health & Safety, and HR
- Act at all times in the best interests of the company, its clients and employees
- The responsibilities listed in this job description should be regarded as a guide and not a comprehensive list of all the daily requirements of the role.
Schedule: Full-time, on site
Reports to: Operations Manager
Salary: flexible, DOE