Our client is a multi-disciplinary design house in London focused on the micro production of collectable, wearable pieces of art in limited edition releases.
They are seeking a self-starting and optimistic Operations Manager/PA to ensure smooth day-to-day management of the studio and assist in executing the company’s business strategies to maximize growth.
Main Duties & Responsibilities
· Assisting in executing the company’s business strategies to attain financial growth goals, and monitoring company progress.
· Planning and carrying out cost-effective business development and marketing activities
· Overseeing the company’s financial performance
· Helping to build and supervise a growing team
· Acting as the HR point of contact for all team members and developing an onboarding and training program for each department
· Managing entry level employees with tasks, making sure they are on time and efficient.
· Recommending ways to execute and improve business operations to Founder/CEO
· Identifying and addressing potential problems and opportunities for the company
· Building strategic partnerships for brand growth
· Working directly with the production team to ensure new styles are launched in a timely manner for production
· Keeping a weekly meeting schedule for all departments, including production, marketing, e-commerce, and customer service
· Managing VIP/CRM clients
· Managing the studio, including administrative, scheduling and supplies, and studio assistant tasks when the Creative Director is traveling to ensure all operations are running smoothly
· Acting as a PA to the Creative Director to schedule travel, meetings, and serve as their right hand
· Managing all financials, budgets, and expenses, and liaising with accountant to manage P&L sheets and invoicing
· Packing orders, handling shipping and tracking, and ensuring a positive customer experience
· Assisting in executing the company’s business strategies to attain financial growth goals, and monitoring company progress.
· Planning and carrying out cost-effective business development and marketing activities
· Overseeing the company’s financial performance
· Helping to build and supervise a growing team
· Acting as the HR point of contact for all team members and developing an onboarding and training program for each department
· Managing entry level employees with tasks, making sure they are on time and efficient.
· Recommending ways to execute and improve business operations to Founder/CEO
· Identifying and addressing potential problems and opportunities for the company
· Building strategic partnerships for brand growth
· Working directly with the production team to ensure new styles are launched in a timely manner for production
· Keeping a weekly meeting schedule for all departments, including production, marketing, e-commerce, and customer service
· Managing VIP/CRM clients
· Managing the studio, including administrative, scheduling and supplies, and studio assistant tasks when the Creative Director is traveling to ensure all operations are running smoothly
· Acting as a PA to the Creative Director to schedule travel, meetings, and serve as their right hand
· Managing all financials, budgets, and expenses, and liaising with accountant to manage P&L sheets and invoicing
· Packing orders, handling shipping and tracking, and ensuring a positive customer experience
Skills & Experience Required
- 3-5+ years of managerial experience in art, luxury, at a fashion label and/or startup, BS or master’s in business a plus
- Experience creating and successfully implementing strategic business plans and brands
- Understanding of the social media market and opportunities for growth
- Excellent leadership and communication skills
- Prior experience handling luxury goods and talking about them
- An understanding of art and craft, and appreciation for quality over quantity
- Meticulous attention to detail
- Superior organisational skills
- Ability to wear many hats and lead a team
Location: London
To be filled ASAP
Salary: £32k with potential for growth
To be filled ASAP
Salary: £32k with potential for growth