Job Description
The Marketing & Communications Assistant, based in London, will play a key role in supporting the Gallery Marketing & Communications team. Under the guidance of the Director of Marketing & Communications, the candidate will assist in the day-to-day operations of the department across a range of areas including administrative organization, events management, social media and content creation, and press and media support.
Primary responsibilities include:
Communications
- Work with Communications team to collate materials for press links
- Actively research, expand and maintain the gallery’s database of communications and marketing contacts
- Manage press cuttings with Communications team and Front of House staff, ensuring high quality and all are added to the server/ artist press packs
Marketing & Client Development
- Assist with setup of QR codes and guestbook for exhibitions and art fairs
- Upload content to 3rd party commerce sites
- Update Google listings for business closures / adjustments in hours
- Draft copy and update website exhibition, news and Studio pages
- Help ensure website assets are up to date, reflecting gallery key activities and liaising with Artist Managers to ensure the proper information is shared with MarComms team
- Organise assets to support social media campaigns
- Assist in data management and tracking in Salesforce to support Client Development projects and goals
Events
- Create clash charts for events/ fairs by researching and inputting internal and external events
- Manage third-party listings for event calendars
- Organise invite creation and assets for events via Director and Design Manager
- Take rsvps for events, logging in Salesforce and liaising with event manager to update on status
- Support wider Marketing & Communications team at local opening receptions and events (set-up, breakdown, greeting, check-in, etc.)
Publications
- Assist in managing mailouts of publications
- Help to organise library and tidy book storage
- Liase with Front of House staff about Bookshop sales and upload new titles to gallery website
- Help source and clear licensing rights for publications
- Create and help to maintain publication project timelines and relevant tracking documents with Publications team
Administration & Finance
- Gather and upload department expenses to Concur accounting system, including vendor invoices, as well as credit card statements
Requirements:
- Ideally communications + marketing experience in the arts or related creative industry
- Incredibly organised and hardworking, with a proactive and positive attitude
- Willing to be managed from New York, noting the time difference, and work closely with the MarComms team globally
- Ability to work well with multiple teams, as well as independently
- Willing to work outside of regular office hours (e.g. for global meetings, events, urgent enquiries)
- Ability to independently manage time, prioritise workflow and meet deadlines
- Outstanding written and verbal communications skills
- Familiarity with Salesforce, Pardot or other CRM tools
- Excellent digital capabilities (e.g., Photoshop, InDesign, social media)
Salary is £30-35k (commensurate with experience).