Purpose of the role:

To assist President’s Office in day-to-day client activities.

Responsibilities:

  • Supporting the day-to-day business operations of the office, following up on correspondence with clients, alerting the correct operations teams to client updates.
  • Obtaining client information and facilitating invoicing.
  • Maintaining the sales database.
  • Undertake research and/or collate on of documents and presentations as directed.
  • On occasion, being present in client meetings and organizing materials.
  • Handling confidential information and exercising a very high degree of discretion.

Measures of success:

  • Completion of tasks on a ‘same day’ basis, unless other timescales or lower priority agreed.
  • Letters and documents are accurate and comply with company standards.
  • Clients and colleagues treated in a professional, helpful and friendly manner at all times.
  • Calls/meetings followed up efficiently, queries dealt with promptly and courteously.
  • Observes strict compliance protecting confidential, sensitive information and materials.
  • Filing maintained up to date and correctly coded.

Required skill set:

  • Articulate and polished.
  • Strong communication and interpersonal skills.
  • Highly organised at all times, manages time effectively.
  • Strong IT skills, must be fully capable with entire Office 365 suite.
  • Capable and confident – both in conduct and communication.
  • Positive and enthusiastic personality, representing a positive image of the business at all times.

Salary: DOE
Schedule: Full-time

 

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